This site is now useless to me. Sadly the online site is awful, pictures don't load, search is useless and it is just a complete waste of time. 5/5. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Say goodbye to a very valuable customer because this was the worst business decision Home Depot could have ever made. Almost every piece we received was damaged or just wrong. I was pleased with their quick answering of my call and I got a positive vibe from the rep I spoke with. We saw your collection on Home Depot's website. Tip for consumers: Find an experienced friend to help and review your design. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Their customer service clearly doesn't care. Two matching for a master bath and a third for another bathroom. Having to stay in Florida much after I had planned just to accommodate their schedule and policies. They have sent me a skin to glue over the damaged spot but it also was damage on arrival (twice). Well they finally arrived and after two weeks the fibers started pulling up from the backing. First the Home Depot people were great. I ran out of flooring that I purchased some time ago and need 4 more boxes but the flooring type was discontinued. Hi, i am trying to order san leandro oak laminate flooring, 12 mm. No. Wide x 50-5/8 in. There is not enough information available to create the chart. Review #2245522 is a subjective opinion of poster. Please contact me and let me know where I can buy" home decorators merwry replacement light globeSW1422. So if you are looking for a nail head chair you will get thousands of listings for nails! I would not for one moment hesitate to do business with Home Decorators again. Home Depot bought the company... then destroyed it. One has a bad solar sensor, the orher, the LEDs just faded and quickly crapped out. However, unlike the Wal-Mart shopping, sixth-grade educated, cross-eyed, one-fry-short-of-a-happy-meal, lightbulb-socket-licking halfwit above me, I bought this as a correctly-sized replacement for my bedroom ceiling fan. HomeDepot is a home improvement store not a home decorating store. We purchased 4 1002 067 341 Exterior LED lights at close to $100.00ea from Home Depot and 2 have failed within 2 years. I am needing a 36" backsplash for my sadie bathroom vanity. I gave them the model number off of the box, and they were unable to find the piece in their catalog. I wanted something better than the particle board, box store standard, but for the price and quality, this was not the way to go. After receiving the great products, I am here to defend Home Decorators from the negative posts. Do yourself a favor go to somewhere close pay the few extra dollars and be satisfied and if it needs to be returned it's a lot easier In my case they didn't want the carpets just give me a credit or a bone off my next purchase. Misaligned drawer fronts with no method to move without drilling new holes. after a runaround for a month or so she told me they ordered two... We purchased a Home Decorators Collection Breezemore 56 in. Their excuse was that the rug shipped directly from the manufacturer. Review #2185374 is a subjective opinion of poster. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. can you help me with this? Review #2073957 is a subjective opinion of poster. Thank You for Your Reply! ft. / case) by Home Decorators Collection It has been discontinued by HD, but I still need two cases. are you regrouping? I loved clicking on the site and seeing 20% off clearance plus free shipping! Tip for consumers: Avoid at all costs. Your recently viewed items and featured recommendations, Select the department you want to search in. It was no problem, they allowed me more time. There are other people who ordered cabinets from Home Decorators that wrote reviews and many of them were not pleased and their customer service sucks I do believe if you have a problem you must pay return postage and they'll ask you for pictures first. This is beyond ridiculous. Home Decorators says you have 72 hrs. The first time I called (the number on Home Depot's web site for HDC), I was directed to an answering machine that said they would call back within 2 hours. I just discovered, like scores of others, that is GONE! I have made many purchases in the past. Home Depot bought the company... then destroyed it. No help, no nothing. This ought not to be able to happen I've tried Googling it many times and I can't find it anymore. SAD! Not sure but we finally got everything and we love it. Never a apology from them for sending damaged cabinets. Reviewed in the United States on June 22, 2016, I don't think the product had any problem I ordered the fans and found them too big for my room I have not got a refund yet. Extremely disappointed and sad to say that I would always shop at home decorators. Thank you! Home Decorators Collection Ceiling Fan reviews: Light not working after one week. The installer Chris was great and he was very thorough in his install and inspection. Questions & Answers (1) Set includes: 6 bath towels, 4 hand towels, and 8 wash cloths. The website is a navigation nightmare and it is as if this formerly great online/catalogue decor site just vanished. Also what is the issue with the bad delivery's that so many negative reviews are posting, I need a remote for the trudeau ceiling fan and light.