This is due to Netflix encoding their videos with a 16:9 aspect ratio, resulting in the black borders being actually encoded in the movie streams themselves. Netflix – Picture Size / Aspect Ratio. JavaScript appears to be disabled in your browser. Select your TV to PlayStation connection (Component , Composite, or HDMI). Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Switching from HDMI to a component or composite audio/video cable may correct some display issues. Follow the troubleshooting steps for your device below If the picture is too large or too small, try zooming in or out if your TV has that option. Yet, streamed Netflix movies playing on 21:9 VDUs still include black bars at the top, bottom and on sides when in full-screen mode. Try reversing the ends of the HDMI cable. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). In which browser is Netflix zoomed in or cropped? The Netflix application does not allow for manual adjustment of the aspect ratio or picture size. Contact the TV manufacturer for further assistance. Press the Home key to return to the player's home menu. Select the Chrome menu button from your browser toolbar. Whats App On the next screen, scroll to the right and select Accessibility. If you have updated to the most recent graphics driver compatible with Windows 10 and are still experiencing this error, contact your computer manufacturer. You can do this by simply tracing the HDMI cable from the streaming device to wherever it's plugged in. Under System, locate Use hardware acceleration when available and move the slider to the off position. Internet Explorer and Microsoft Edge are the only browsers supporting this resolution, and with a simple bookmarklet you can adapt the video to your 21:9 screen aspect ratio. to resolve the issue. Mozilla Firefox or Opera. Contents provided by Netflix come in both 4:3 and 16:9 format. EMAIL Find helpful information about your LG product, Facebook Share (Mods are not Netflix employees, but employees occasionally post here). Please provide a short description of your issue, How to find and download TV shows and movies, How to find TV shows and movies on Netflix. If there is no graphics driver compatible with Windows 10 available for your computer, play Netflix in a browser.If you are already playing Netflix in a browser, try an alternate browser, such as Google Chrome, If available, try an HDMI port on another TV. Choose between either 16:9 Original or 16:9 Full. The Netflix application does not allow for manual adjustment of the aspect ratio or picture size. If you're using an HDMI cable, try reversing the ends, or try a new HDMI cable. Read up on the problem with film aspect ratio on Netflix… If you have frequent video issues with every title you try to watch on Netflix, try the troubleshooting steps below. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). NETFLIX - PICTURE SIZE / ASPECT RATIO. 10 comments. You may need to obtain a graphics driver compatible with Windows 10. It is very much normal as it depends upon the aspect ratio of the source file. If the 4:3 ratio movies are stretched to fill the 16:9 screen, then the movie will flatten as it is happening with you. Your TV's aspect ratio, screen size, or other settings may be causing Netflix to appear zoomed in. ... Unofficial Netflix discussion, and all things Netflix related! If you need help adjusting these settings, contact your TV's manufacturer for assistance. Highlight Display and scroll right to TV Aspect Ratio. In which browser or app is Netflix zoomed in or cropped? Bypass any receivers by connecting the streaming device directly to your TV. To help us investigate, please contact Netflix Customer Service. If you were able to stream on another TV, there may be an issue with the HDMI port on the original TV. Select Screen Magnifier to change this option to OFF. save. If you're connecting via an HDMI cable, try another HDMI port on your TV. Next to Zoom, use the + and - buttons to set your zoom to 100%. In the Netflix app for Windows, press Ctrl+0 to restore your default zoom setting. Try Netflix again. We're researching this error. How do I change the aspect ratio on Netflix? From the Fire TV home screen, select Settings. I would like to ask if it is possible to change the aspect ratio on movies while watching in the browser? Your TV's aspect ratio, screen size, or other settings may be causing Netflix to appear zoomed in. In order to get the best possible experience from our website, please follow below instructions. Films are shot in a specific aspect ratio, and it's impossible to rely on streaming services such as Netflix and HBO to offer up the correct version. Twitter Share I have a 16:9 monitor but movies appear horizontally stretched. To resolve the issue: Bypass any receivers or stereo equipment by connecting your device directly to your TV. Highlight Display and scroll right to TV Aspect Ratio. The 21:9 VDUs are supposed to eliminate black bars from movies and other videos. Navigate to Setup and select the enter key. If the Netflix app or the video you're trying to watch looks zoomed in or cropped on the top or edges, it usually means there's an incorrect video output setting on your device. Your device may be experiencing an HDCP issue that is preventing Netflix from playing your content. Aspect Ratio/Picture Size. Any additional adjustments to modify picture size will need to be made from the television itself. Choose between either 16:9 Original or 16:9 Full. Your issue may be coming from the device you're using to stream, the TV or receivers you're streaming to, or the cables that connect them all together. In order to change the aspect ratio: Press the Home key to return to the player's home menu. Thanks and Regards: Swati Keni- Microsoft Support Engineer Press the Home key to return to the player’s home menu. Select Finish to complete the video setup. share. If you need help adjusting these settings, contact your TV's manufacturer for assistance. In Opera, select the Menu button from the top-left corner of the browser. Navigate to Setup and select the enter key. Navigate to Setup and select the enter key. If the picture is stretched or cut off, changing the screen resolution on the TV or streaming device may resolve the issue. Scroll to the bottom of the page and select Advanced. hide. In a lot of cases cropped versions of movies appear on the platforms. Unplug the HDMI cable from any receiver it may be plugged into and plug it directly into the TV. If you need assistance, contact your computer manufacturer. If you are unsure how to do this, contact your computer manufacturer for further assistance. Weibo LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Adjust your TV's picture settings. Email Share. Select Screen Magnifier to change this option to OFF. If you already have a graphics driver compatible with Windows 10, uninstall the driver and reinstall it. It is possible to watch Netflix in ultrawide and 1080p quality using a PC.