Light should stay red for 5 minutes or until the button is pressed again. Move it to a flat surface with open space. VoIP not in use or gateway is powered OFF. X | >. One of your Voice over Internet Protocol (VoIP) lines has a problem. Your gateway detected too many devices trying to connect at one time. This is a possible security risk. I came home from work and the WPS light which is normally solid green was solid red. If a restart doesn’t fix it, you should replace it. All the other light/indicators are normal, green. Take action on the Wi-Fi device you want to connect to your network. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Or, your gateway is restarting. Had a quick search but was struggling to find an answer to this one. LED should stay lit for 5 minutes or until button is pushed again. Solid red (WPS light OFF) Your gateway is in a location that’s making it overheat. Help others. WPS Solid Green Wi-Fi Protected Setup has been completed successfully. I turned off the router and restarted it but again, the light remained red. Hi, new to the forum. If a restart doesn’t fix it, you should replace it. My two previous pk5000 WPS lights were never just solid red. Then, press and hold the red reset button for 10 seconds. Wait until the light changes and try again. Your gateway doesn’t have an internet connection. Get answers. LED should stay lit for 5 minutes or until button is pushed again. Wi-Fi Protected Setup has been completed successfully. I came home from work and the WPS light which is normally solid green was solid red. Error unrelated to security, such as failure to find a partner or WPS is disabled. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Continues for 2 minutes, indication a Session overlap was detected. Join the conversation! I turned off the router and restarted it but again, the light remained red. Device is powering up or a power-on self-test (POST) is in progress. This is a possible security risk. A broadband signal is detected, but the connection couldn’t be established. Device is powering up or attempting a broadband connection. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? X | >. We're sorry that didn't solve your issue. Join the conversation! Ask questions. Learn what each light means and how to use them to troubleshoot network problems. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. WPS is ready. Select your option for personalized help. Flashing Red Continues for 2 minutes, indication a Session overlap was detected. Check your cables to be sure they’re secure and not damaged. Your gateway is in a location that’s making it overheat. Your gateway is being updated. Your gateway has a hardware issue. Your devices couldn’t connect using WPS. We're sorry that didn't solve your issue. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Wait until it completes before you try to connect devices to your Wi-Fi network. Fast-blinking red : There’s an issue with … The color and state of each light on your BGW320 means something. Help others. Had a quick search but was struggling to find an answer to this one. Ask questions. Get answers. Your gateway is connected to the network and ready for activation. Here’s how to use that info to fix network problems. What would cause this to happen and how can I resolve the problem? If that doesn’t work, check for service outages using Smart Home Manager or myAT&T on a mobile device. Indicates ringing associated with an incoming call, as well as when a telephone is off-hook. Flashing Green Continues for 2 minute, indicating WPS is broadcasting. Assuming you're still using the TG585V8 router then if the WPS light goes red it just means the button has been pressed but no devices have connected successfully. A POST failure (not bootable) or device malfunction occurred. Enter another ZIP to see info from a different area. Hi, Just set up a slightly used Qwest PK5000 modem and the WPS Light is SOLID Red. Enter another ZIP to see info from a different area. Move it to a flat surface with open space. Wait for the light to turn solid white. Continues for 2 minute, indicating WPS is broadcasting. Hi, new to the forum. First, restart the gateway. Your gateway is resetting. The following chart explains each status light and what it means. Solid Red LTE device is in place, but not operating properly when a primary connection is working. Every light on your Wi-Fi gateway has a meaning. There’s an issue with the network service. Everything in my house, smart gadgets and all, are running fine. A VoIP line has been configured and registered. Solid red (WPS light red) Your gateway has a hardware issue. In other words if you're not experiencing any other issues it should be nothing to worry about. Not amber, not green or off, it's solid RED.